We Have your Returns Covered
Superblades is aware that not everything you see online is everything you wanted once it arrives. If that is the case, we offer a 60-day money back guarantee for our knives, provided that the item you are returning has all original manufactures packaging and accessories and has not been used.
We do not charge a restock fee to our customers for their knife purchases but do reserve the right to block the sale to anyone that abuses our return policy. Thankfully this is not a long list.
Superblades ships from multiple warehouses across the United States, but a return usually goes to our main warehouse unless otherwise notified. Our return address is below.
1830 Air Lane Dr #3B
Nashville TN 37210
Movie Replicas Returns: Movie replicas may be returned as long as all manufacturers boxing and accessories are returned and the prop cannot have been displayed and or mounted to a wall or put together.
Sword Returns: most of our swords are for use and training, for this reason we offer a 15-day free return window on our swords. Every sword is opened and inspected before shipping to ensure no defects are present on the item.
Custom Knives: Due to the rarity and the usually higher price that our normal knives, we have a 15-day return policy on these knives located in our custom knife section.
If you receive an item that is incorrect or if you receive a defective item, please let us know within 15 days and we will correct the issue for you. Please send us an email at firstname.lastname@example.org and we will handle your issue promptly.
Any defect or item issue that occurs after the return window, most manufactures have a far lengthier warranty, we are happy to provide you with the manufactures contact information if you wish.
Please note, all items that are being returned for whatever reason, needs to be properly packaged. Any item that is returned with a shipping label attached to the manufactures box will not be accepted.